Effective Date: 09/01/2024

Welcome to Cotton Clothing L.L.C. ("we," "our," "us"). By accessing or using our website www.cottonclothingbrand.com (the "Site") and purchasing our products, you agree to comply with and be bound by the following terms and conditions (the "Terms").

Please read them carefully.

1. Acceptance of Terms:

By using our Site, you agree to these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.

2. Changes to Terms:

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

3. Products and Services:

We offer a variety of clothing products on our Site. We reserve the right to discontinue any product or service at any time without notice. All product descriptions, pricing, and availability are subject to change without notice.

4. Orders and Payments:

4.1 Order Acceptance: All orders placed through our Site are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in product or pricing information, or suspicion of fraudulent activity.

4.2 Payment: Payment must be made at the time of order. We accept various forms of payment as indicated on our Site. You agree to provide accurate and complete payment information.

5. Shipping and Delivery:

5.1 Shipping: We will process and ship your order according to the shipping option selected at checkout. Shipping costs and delivery times may vary based on your location and the shipping method chosen.

5.2 Delivery Issues: We are not responsible for delays or issues caused by third-party carriers. If you experience any issues with delivery, don't hesitate to get in touch with our customer service team.

6. Returns and Exchanges:

6.1 Return Policy: We offer returns and exchanges in accordance with our Return Policy, which is available on our Site. Please review our Return Policy for details on how to return or exchange items.

6.2 Non-Returnable Items: Certain items may be non-returnable or non-exchangeable, as specified in our Return Policy.

7. Intellectual Property:

All content on the Site, including text, graphics, logos, images, and software, is the property of Cotton Clothing L.L.C. and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our Site without our express written permission.

8. User Conduct:

8.1 Prohibited Activities: You agree not to engage in any unlawful or prohibited activities on our Site, including but not limited to posting harmful or offensive content, infringing on intellectual property rights, or engaging in fraudulent activities.

8.2 Account Security: If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

9. Limitation of Liability:

To the maximum extent permitted by law, Cotton Clothing L.L.C. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or the products purchased, even if we have been advised of the possibility of such damages.

10. Indemnification:

You agree to indemnify, defend, and hold harmless Cotton Clothing L.L.C., its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or violation of these Terms.

11. Governing Law:

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Florida.

12. Contact Information:

For any questions or concerns regarding these Terms or our products and services, please contact us at:

Cotton Clothing L.L.C.

Email: support@cottonclothingbrand.com

Phone: 8503840082

Address: 9975 University Pkwy Apt. 308

13. Severability:

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

14. Entire Agreement:

These Terms constitute the entire agreement between you and Cotton Clothing L.L.C. regarding your use of the Site and supersede any prior agreements or understandings.

Effective Date: 09/01/2024

Cotton Clothing L.L.C. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.cottonclothingbrand.com (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We collect various types of information from our customers and visitors to the Site, including:

1.1 Personal Information:

When you place an order or register an account, we may collect the following personal information:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (such as credit card details)

1.2 Non-Personal Information:

We may collect non-personal information automatically when you use our Site, such as:

• IP address
• Browser type and version
• Operating system
• Referring website
• Information about your browsing behavior (pages viewed, time spent, etc.)

2. How We Use Your Information:

We use the information we collect for various purposes, including:

• Order Fulfillment: To process your orders and provide you with the requested products.
• Communication: To send you updates about your order, respond to inquiries, and communicate promotional offers (if opted-in).
• Site Improvement: To improve our website, customer service, and your overall shopping experience.
• Marketing: With your consent, we may send you marketing communications, including newsletters, promotions, and updates on new products.
• Compliance: To comply with applicable laws and regulations or to protect our legal rights.

3. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our Site, process payments, ship orders, or provide customer support. These providers are obligated to protect your information and only use it to perform their specific services.
• Legal Requirements: We may disclose your information if required by law, in response to a court order or subpoena, or to protect the rights, property, and safety of Cotton Clothing L.L.C. or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

5. Cookies and Tracking Technologies:

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, improve functionality, and track usage patterns.

You can control cookie preferences in your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

6. Your Rights:

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.
• Update or Correct Information: Update or correct inaccuracies in your personal information.
• Delete Information: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time by following the instructions in the emails or contacting us directly.

To exercise these rights, please get in touch with us at support@cottonclothingbrand.com

7. Security of Your Information:

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure payment gateways, and regular security audits. However, no data transmission over the Internet or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links:

Our Site may contain links to third-party websites that are not operated or controlled by Cotton Clothing L.L.C. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

9. Children's Privacy:

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete it.

10. International Users:

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site and providing your information, you consent to this transfer.

11. Changes to This Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.

Contact Us:

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Cotton Clothing L.L.C.

Email: support@cottonclothingbrand.com

Phone: (850)-384-0082

Address: 9975 University Pkwy Apt. 308

Cotton Clothing L.L.C. Return & Exchange Policy

We want you to love what you ordered! If you're unsatisfied with your purchase, we’re here to help. Please read our return and exchange policy carefully to ensure a smooth and hassle-free experience.

1. Return Eligibility:

- Items must be returned within 7 days of the delivery date.

- Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.

- Items marked as *Final Sale* can only be returned or exchanged if faulty.

2. Return Process:

- To initiate a return, contact our customer service team at support@cottonclothingbrand.com

- Once your return is approved, we will send you a prepaid return shipping label (for eligible locations).

- Pack your item(s) securely in the original packaging and include the return slip.

- Affix the shipping label and drop the package off at the nearest required shipping provider.

3. Refunds:

- Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the returned items.

- Original shipping charges are non-refundable.

4. Exchanges:

- We offer free exchanges for the same item in a different size or color, based on availability.

- To exchange an item, please follow the return process above and indicate that you would like an exchange. Once the returned item is received and approved, we will ship the new item at no additional cost.

- You will receive a full refund or store credit if the desired size or color is out of stock.

5. Damaged or Defective Items:

- If you receive a damaged or defective item, please get in touch with our customer service team within 3 days of delivery. We’ll guide you through the return process and ensure you receive a replacement or full refund, including any shipping costs.

6. International Returns:

- International customers are responsible for return shipping costs.

- We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.

- Refunds for international orders will be processed in your original payment method and currency, but please note that international transaction fees and exchange rate fluctuations may apply.

7. Non-Returnable Items:

The following items are not eligible for return or exchange:

- *Final Sale* items

- Customized or Personalized items

- Items without original tags or packaging

8. Return Shipping Costs:

- Domestic Returns: For customers in USA, we offer free return shipping on your first return within each order.

- Subsequent Returns: A return shipping fee of $5.00 will be deducted from your refund for each subsequent return.

- International Returns: Customers outside USA are responsible for covering return shipping fees.

9. Store Credit:

- You may opt to receive store credit instead of a refund. If you choose store credit, we will add a 10% bonus value to your credit for future purchases. However, we reserve the right to refuse the bonus value if we feel like returns are being excessively abused.

10. Processing Time:

- Please allow up to 3 business days for us to process your return once it has been received.

- We will send you an email confirmation once your refund or exchange has been processed.

Contact Us:

For any questions or concerns regarding your return or exchange, please reach out to us at:

- Email: support@cottonclothingbrand.com

- Phone: (850)-384-0082

Cotton Clothing L.L.C. is committed to ensuring that our customers have a positive shopping experience! Thank you for shopping with us!